Flynto

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FAQs

Flynto FAQs


Frequently Ask Questions





Client issues:


No. There is no minimum. You can just make one order a year!

There are only one ways: using the online form on Mobile App.

You only need to book 30 minutes in advance if the first delivery is within travel zone 1, one hour in advance if in travel zone 2 and 1.5–2 hours if further out of.

The courier will ask you to sign in the app on his/her smartphone. In addition, the courier will contact you before arriving at the address so you will be able to identify him/her.


How we work:


We have tried to answer all your questions about delivering for online stores here.

No, the courier will deliver the goods in the same packaging they were collected in.


Booking and changing an order:


If the delivery address of the order is within the same city, the parcel will be delivered on the same day of pickup. It depends on the pickup time. And if there is a parcel in another city or a long distance, the distance and time to reach there are considered.

Prices won't change due to the rebranding, and still depend on supply and demand as usual — no changes in SLA due to the new brand. Flynto offers one of the most affordable rates in the market, starting at ₹40 (Upto 3 kg within 3 km) plus an additional ₹7 per kilometer and additional ₹3 per kilogram for motorbike deliveries. Flynto's delivery services are accessible through our website and mobile app, available for Android and iOS. Business owners can also create a business account to enjoy booking prioritization, 24/7 chat support, and other services for business owners.

When you fill in the form, you can use the free Preferred Courier service in your online account. You can choose couriers you have used before and whom you have given a 5 star rating. Your chosen courier will receive a message that you would like them to deliver your order. If the courier wants to take the order, he/she clicks on it.

Yes, as long as this time is sufficient for the courier to get from one address to the other.

On the form, add your collection point separately as a return address.

If you change the order after the courier has set off, you will be charged ₹ 200. You can make changes through your online account or by phone, but these changes have to be agreed with the courier.


Fulfilling orders:


We can always find a courier, the only issue is time. For example, it can sometimes take up to an hour to find a courier if you book a courier on Friday, which is the busiest day of the week.

Our system works on the basis of responses. So far, no couriers have responded to your order. Depending on the day and the route, it can take from one minute to an hour to find a courier.

You will receive a text message or email. The recipient will also receive a text message notifying them that the courier is coming (unless the delivery is a surprise).

Testimonials

What our clients say

“I never thought I'd trust an app with important documents, but Flynto's secure delivery system gave me peace of mind. My passport arrived on time and without any hassle. Thank you, Flynto!”

Rahul

Delhi

“Flynto is my go-to for those last-minute emergencies. Needed some medicine delivered to my parents urgently, and Flynto got it there within the hour. Truly appreciate their fast and reliable service.”

Anjali

Bangalore

“Forget the traffic jams! Flynto picks up my online shopping and delivers it straight to my doorstep. It's so convenient and saves me a ton of time. Plus, their real-time tracking keeps me stress-free.”

Rajiv

Chennai

“Flynto is like having a personal assistant in your pocket! Needed a birthday cake delivered to a friend across town, and Flynto handled it perfectly. Their user-friendly app made the whole process a breeze.”

Aisha

Hyderabad

“Flynto's transparent pricing is a breath of fresh air. No hidden fees, just clear upfront costs. I know exactly what I'm paying before I book, which is fantastic for budgeting.”

Suresh

Pune

“My favorite thing about Flynto is the variety! I can get anything delivered, from groceries to medicines to even that special Diwali gift for my aunt. It's so convenient to have one app for all my needs.”

Rani

Ahmedabad

“Flynto's drivers are always professional and courteous. They handle my deliveries with care, which is a big deal for me. Plus, their friendly service makes the whole experience even better.”

Vikram

Kolkata

“Flynto has become my secret weapon for getting things done! Need some documents picked up from the office after hours? No problem! Flynto takes care of it all, allowing me to focus on more important things.”

Priya

Jaipur

“Flynto is the ultimate time-saver for busy people like me. I can get my errands done without even leaving the house! The app is so user-friendly and the service is reliable. Highly recommend!”

Amit

Bengaluru

“Flynto is a lifesaver! Being a working mom, errands used to eat up my entire weekend. Now, with Flynto, I can get groceries delivered and even send forgotten lunches to my kids at school. It's a game-changer!”

Priya

Mumbai